Reception and Administration
Dawn now works in our busy insurance claims department, she assists Lynn with the mountains of paperwork each claim generates. Unfortunately she lost her horse ‘Mystery’ in 2009 aged 30 years but has fond memories of hacking out and competing at local shows. Dawn now spends her free time with her cocker spaniel Lilly and likes to follow British Eventing, her favorite venues being Bramham and Gatcombe.
Helen is a key member in our receptionist team. Helen has 3 ponies, Holly, Betsimae and Addiena, and a minature horse, Indi. Because of their size and age, she often shows them in hand at local and, this year, county shows. She also has 4 guinea pigs and 3 cats.>
Lisa, pictured with her horse Katy, joined our morning reception team in February 2014. Outside of work Lisa has a busy family life with husband Kevin and daughters Rhiannon and Seren. She also has three working Labradors Cara, Demi and Monet and a miniature poodle called Elli-Mai who thinks she runs the household!
Helen joined our afternoon reception team in 2015. She has previously worked on a showing yard and at Eland Lodge. Helen has a two very cute piebalds shetland ponies called Bonnie and Boris. Helen has broken them both to drive, and hopes to drive them as a pair in the near future. She enjoys competing in driving trails and in hand showing.
Julie is our early bird and mans the busy morning shift with a smile. She has three ponies; Bisto a New Forest, Mally a Connemara X and a new pony called Bertie who is a New Forest and Julie is looking forward to backing him this summer. Julie has two children, her daughter Emily is currently studying veterinarian medicine and hopes to become an equine vet! Julie also enjoys long walks with her two dogs.
Steph works part time on our reception team and is always happy to help. She has lots of equine knowledge from working on yards and owning her own horses. Steph currently has an ex racehorse called Branks that she has retrained herself and successfully evented in the past. She is now on the hunt for a little pony for her daughter who is keen to start riding!
Amy has recently joined our morning team and brings with her a wealth of knowledge from studying Equine Management and Science at Rodbaston College and owning and competing her own horses. She has recently bought a new horse, King Lenny, who is a 6 year old from Ireland as her other horse is now semi retired. She is hoping to take Lenny to plenty of fun rides and do some cross country. Amy has two children, Sebastian and Stella and a rescue dog from Cyprus called Edee.
Sam joined the reception team in 2017 after 32 years in banking. A keen rider since childhood – she has now found her dream job working around horses.
In her spare time she is busy enjoying life with her husband Steve, her 3 step daughters and grandson and training her new puppy ‘Fred’.
Gemma Burke Gemma joined the reception team in July 2017 and also works at our small animal hospital at Fosseway in Lichfield, where she has worked for over a year. She has four Shih Tzu dogs and a chirpy parrot!
Annie has been with the practice since February 2014. She has worked in various departments over this time and is currently working full time in accounts. Unfortunately Annie lost her horse ‘Ari’ this year who was a PRE Andalusian. They had a long partnership together and even though she hasn’t got any animals at the moment she continues to be involved with The Gate Riding Club.
Wendy started working at Crown Inn in 2008 as a receptionist / administrator. After spending two years in Scotland Wendy returned to Crown Inn in 2012. She has been married for 16 years and has two Labradors and a 16’2 dutch warmblood called Willy. Willy is 20 years old and competes regularly at unaffiliated dressage locally and nationally.Hobbies include walking, shooting, decorating and gardening when time permits!
Elizabeth is our public relations officer and has worked for Pool House since August 2010. She studied at Harper Adams University gaining a degree in Agri Food Marketing with Business studies. Out of work she enjoys eventing and show jumping at affiliated level with her Holstein x Irish Sports Horse mare Alligator. She also owns a very cute and fluffy miniature shetland called Maisie, and a Dartmoor pony called Simmy who are ridden by Elizabeths’ twins George and Grace.If you have any interesting stories about your horses’ come back from injury, or competition successes, or inspiring photos please email Elizabeth.
Jane is the Accounts Manager in our accounts office and general office manager of Crown Inn Farm. Having owned horses for years, she now provides a home to her two horses. Brenda is a Standard Bred mare who lost her eye when she was 6 years old, ahe is a loyal companion to Colin an arab x appaloosa gelding. At home Jane enjoys time with her family including two german shepherds, a cat and two harlequin rabbits!
Andrea Boulton Andrea has been an accounts assistant since 2005, she is currently deputy head of accounts. She has owned horses for over 30 years and currently owns the handsome ‘Candy’ a 12hh Welsh Section A and the beautiful ‘Tori’ a 14’2 Norwegian Fjord pony. Andrea enjoys spending time with her ponies and also walking her rottweiler dog Tara Bear
Sam Boulton Sam is our Insurance Claims Consultant and Drugs Manager. She joined Pool House in April 2015 and works Tuesday to Saturday. She enjoys reading and taking her parents dogs for walks. Sam was brought up with horses since she was 3 but sadly has not owned any for around 10 years. She is an avid follower of equestrian sports and also enjoys online gaming. Opie the Hamster and Ronnie and Reggie the Degu’s also keep Sam busy.
Cal Joesbury Cal has worked in the accounts department part time since 2008. This allows her time to care for and ride her horses belonging to herself and her partner Steve. She has an older horse called Kassie and is also bringing on two homebred youngsters, Sunni and Indi for their future careers in Endurance riding.